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Behind the Scenes at a Dealership

By bayridgeadmin | Posted in Blog on Tuesday, April 25th, 2017 at 5:20 pm

Staten Island Honda Dealer | Bronx New & Used Cars

Purchasing a car can often seem like a mysterious experience and it’s certainly unlike buying anything else. Have you ever wondered what exactly is happening when the dealer steps out of the office? Or what happened down the hall that suddenly changed the price? This article will shed some light on these practices and help you gain a better understanding of what is happening when you go to purchase a vehicle. Let’s take a look.

So let’s imagine you have arrived at a dealership and you spot a vehicle that interests you. You draw the attention of a salesperson and they go through some details on the car with you. It sounds good, so you ask if you can take it for a drive. More than happy to help, they invite you inside while you wait for your test drive. …And wait.

long island honda dealer

Why does this take so long? The simple answer is that space on lots is limited and cars are not always fresh and ready for prospective buyers to climb around in much less drive. This can be especially true if the vehicle you have in mind is one you’ve only seen online, as these can be parked in entirely different lots sometimes. Word to the wise, if you are planning on conducting a test drive, call ahead. Most dealers are more than happy to have the vehicle you want ready to go when you arrive.

Continuing with our example, let’s assume you loved the test drive and you’re ready to get serious about purchasing the vehicle. After discussing things with the salesperson a bit, it just doesn’t seem like they are giving you the best price up front.

Why is this? Dealers are forced to negotiate by the nature of the business. If they were to reveal their absolute best price to you immediately, you might ask them to go even lower (which they cannot afford to do). For this reason, most dealers will negotiate with you to steer towards the best price that suits you both. Dealerships know that most people do not like to negotiate and will usually seek to minimize this part of the buying process as much as possible. If negotiation isn’t your thing, many dealers are now offering no-haggle prices and sales processes.

So let’s say you’ve talked it over with the salesperson and settled on a price for your new car. The hard part should be over, but it seems like you are waiting forever for your salesperson to return from wherever they went.

Why are they gone so long? The salesperson probably hasn’t gone on an extended lunch, they are usually wrangling paperwork. Legally exchanging a high-value piece of equipment like an automobile is a complicated process that involves many steps. Every dealership has a Finance office that requires very specific documents and steps to be taken before they can release the vehicle. The salesperson is often scrambling to get all of the documents necessary and are just as interested in finishing things up as you are.

You can take steps to minimize this wait time yourself if you plan accordingly. The Finance Department only needs a handful of critical documents, a few more if you are doing a trade-in. First and foremost is how you plan on paying for the vehicle, which is usually through a loan. They will need all of the documentation supplied to you buy your lender (likely a pre-approval letter). If you are doing a trade-in, you also need to supply them with the loan information for the traded vehicle.

The rest of the necessary documents revolve around permission and ownership. If you are trading in a vehicle, you must provide title and registration for it to prove you have permission to sell it. You will need proof of insurance from your insurer, including an assurance they will cover the new vehicle you are purchasing and last, but not least, you will need to provide your driver’s license to prove you can legally drive the vehicle off the lot.

As you can see, the process goes as quickly as it can and the dealer is genuinely interested in getting you into your new vehicle as quickly as possible. That said, you can help the process go even faster with just a little bit of planning and preparation.

Bay Ridge Honda is a dealer dedicated to providing a world-class buying experience to its customers. If you are in the market for a vehicle, come by our lot at 8801 4th Ave in Brooklyn. We’d be happy to help you with all of your needs.

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