Customer Testimonials

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DealerRater Aug 23, 2024

Brought my 2023 Honda Civic for an oil change and state inspection and they even took care of a recall and had me out in less than 2 hours. Great service.

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DealerRater Jun 13, 2024

Just purchased my used vehicle from Bay Ridge and couldn't be happier! Jeff Goldberg is an exceptional salesman, helpful, knowledgeable and made the entire process super easy and painless. Jeff took care of every detail, even the ones I hadn't thought of myself. He took care of everything and followed up multiple times to make sure everything was good. Paul was great in finishing our paperwork and helping us find the right extended warranty for our needs. I will 100% come back to Bay Ridge to work with Jeff again. He's an absolute diamond in this business!

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DealerRater Apr 26, 2024

I had a bad day yesterday when my battery died and I had to call a friend for a jump. Driving home I realized I needed to get a new battery now or have a 50/50 chance of having to go through this again tomorrow. It was getting late and I thought about calling Bay Ridge Honda. I thought it was too late for them to agree to change the battery. I had a phone number in my phone for the service manager, Andrew, who I got to know over many years of servicing my Honda. He was always very helpful. ...

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DealerRater Feb 16, 2024

Jeff Goldberg is one of the best salesmen that I have ever encountered! He's always professional, kind and compassionate! He listens and doesn't try to force you into anything you don't want. If there is any issue, he is responsive and helpful! Jeff has always went above and beyond to help me! I just got my third car from him this year! I absolutely love working with him! Also Asad Basha in the finance department is the BEST person to make it ALL happen! He's so pleasant and has consistently made the experience of purchasing my ...

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DealerRater Nov 24, 2023

I couldn’t be more happy with my experience at Bay Ridge Honda. Their professionalism and compassion for our specific situation was incredible. We felt comfortable and welcomed from the moment we walked into the dealership Everyone involved in our buying process was extremely helpful and knowledgeable. Tatyana our salesperson was incredibly patient with us and left no question unanswered. She was polite, personable and made sure we got the car we were looking for. Tony in the insurance department was also very knowledgeable and patient with our situation. He gave us great guidance and made sure we were taken ...

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DealerRater Sep 25, 2023

Purchased a new 2024 Honda CRV from Bay Ridge Honda on Sept 11. Luis Cintron was an exceptional salesperson, he streamlined the process in a timely manner, providing all the options and savings for the best deal for my benefit. I’ll definitely be going back to him for my son’s car, once he gets his driver’s license. Super thanks to Luis Cintron!!!

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DealerRater Sep 14, 2023

Third certified used car bought from Jeff the Sales agent at Bayridge Honda. The reason why my entire family buys their cars with Bayridge Honda is because the Sales Rep Jeff pays attention to details. When you explain to Jeff what your budget is and what car your are looking for he will keep trying to find a car priced within your budget and he is very honest and up front of any pros and cons of each vehicle of choice. When buying a car I'd rather buy from a Sales Rep who appreciates your business no matter how ...

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DealerRater Aug 26, 2023

I was only planning to get a price on a new CRV Hybrid, but Betty Lala made me an offer I couldn't refuse!! The entire team at Bay Ridge Honda truly made my car shopping experience a pleasure: from the minute I was greeted at the door to the moment I was handed the keys, I experienced an atmosphere of professionalism and courtesy. Tony made sure that my insurance card had my middle initial while Stephanie handled my registration, and Asad was so reassuring throughout the paperwork process that I was going to really enjoy my new car. Each ...

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DealerRater Aug 22, 2023

I went to Bay Ridge Honda today for my usual maintenance and was pleased by how well it went. I waited outside for only a few minutes, signed in (no line) and spent the rest of my time in a new and very clean waiting room with a large screen TV and available beverages. After a very reasonable time my car was ready. I thanked Andrew who is always friendly and knowledgable and was on my way. Not a bad way to start the day!

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DealerRater Apr 13, 2023

I had several good experiences at Bayridge Honda car dealership. The salesman Jeff is a good salesman. I bought a car from him in 2020 and traded it in for another in 2023. He did a follow up call to me and I was ready to do a trade. Thanks Jeff for your knowledge and good salesmanship.

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DealerRater May 12, 2022

The whole sales process was very professional and efficient. David Morales was my sales contact and he did an awesome job taking me through the process from beginning to end. The insurance and finance departments were also first class. Highly recommend!

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DealerRater Mar 13, 2022

Igor Schiff was kind courteous and gave me a great deal on my Honda HRV. I’ve worked with Igor for many years now and I won’t go anywhere else! Great customer service and a fast process!

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DealerRater Feb 23, 2022

My experience at Bayridge Honda with Jamie H. Was phenomenal, very professional and understandable person. He went above and beyond to make me feel comfortable and help me out. Highly recommend!

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DealerRater Feb 18, 2022

I have been leasing with Bay Ridge Honda for the past nine years ! I always go back to My sales person Betty she is very professional, knowledgeable and respectful. During my most recent visit, I reached out to Betty to help me get out of one of my car leases. I helped my sister co sign a vehicle about a year and 1/2 ago and Betty as well as Stephanie Lovascio made the process as smooth as possible. Betty and Stephanie made all of the efforts to transition my name out of my sisters car. They worked endlessly to make sure ...

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DealerRater Oct 29, 2021

Andrew in your service department was great he did a great job helping me get my car repaired. thank you Andrew.

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DealerRater Aug 17, 2021

ust picked up a 2021 Honda Pilot, was able to handle all pre-approval processes over the phone and the only time I had to come into the dealership was to drive off with my new vehicle. Total time at dealership was less than 1 hour! My salesman Luis Cintron, and his team at Bay Ridge Honda made this a great buying experience!

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DealerRater Jul 15, 2021

I love my new Honda. The people at Bay Ridge Honda were great and helped with making the transaction a smooth one, especially Luis Cintron, who was wonderful. He immediately put me at ease with his helpful, friendly, yet professional manner. I asked so many questions and he was so patient and knowledgeable about all. He took extra time to show me some important and new features of the Honda. He then followed up with emails and/or texts to make sure all was fine. I would absolutely recommend Luis to my friends and family.

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DealerRater Jul 13, 2021

This is our second Honda purchase at bay ridge Honda. As the first experience the second was even better the professionalism patience . Me and my wife asked him 101 questions even taking us to see different inventories of CRV . Luis was very knowledgeable. Yes we purchase the Honda CRV hybrid touring . Thank you to a professional salesman Luis Cintron . And after the purchase he text us to see if we have any question regarding the vehicle great follow up impressive.

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DealerRater Jun 8, 2021

I am grateful to Jaime Fernandez. My car buying experience was smooth and easygoing. Jaime was professional and answered all my questions. Throughout the entire process, he made sure to make me feel comfortable, and help in any way that he can. Without a doubt, he is definitely their best! No need to think twice. I would go to Jaime again. Highly Recommended!

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DealerRater May 17, 2021

First time getting a lease, first time car owner. Naturally, I was nervous and intimidated. However, the experience at BR Honda went very smooth. In particular, I appreciate salesperson Kemarri for answering all my questions and facilitating the process with knowledge, professionalism, and flexibility. Loving my new ride.

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DealerRater Apr 13, 2021

First time getting a lease, and we had a few issues with insurance, Leo Goligorsky was very helpful in resolving it. He was always easy to reach and gave us a great deal.

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DealerRater Apr 9, 2021

This is my first car and the experience was great thank to Stephanie for helping me with my dream car 🚗 Stephanie customer service was very excellent..Thank bay ridge Honda

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DealerRater Apr 2, 2021

This is my first time leasing with you guys! Thanks to Betty Lala I got the best deal! Thanks a lot for your service! See you next time:)!

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DealerRater Mar 30, 2021

This is our third time leasing with BR Honda and Elizabeth Polonca. She really knows her stuff. She's honest and straight forward, no xx! It shows that she takes pride in her work. Definintely would recommend calling Elizabeth if you're looking to lease a car!

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DealerRater Mar 18, 2021

I have gotten multiple cars from Bay Ridge Honda Leo G is amazing he makes the process quick and easy. All the people there seems to truly value their customers and do everything possible to establish Long term relationships

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DealerRater Feb 20, 2021

Extremely happy with my experience at Bay Ridge Honda! Luis Cintron was very knowledgeable and professional. From the moment I walked in and was approached by him, I knew I was going to be in great hands. He took his time and answered all my questions. Thank you Luis for your patience and kindness. I am thrilled with my new ride!

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DealerRater Feb 20, 2021

Had a great buying experience at Bay Ridge Honda! Luis Cintron took really good care of me. Would definitely recommend him to family and friends!

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DealerRater Feb 17, 2021

Luis Cintron was such a pleasure. He is very attentive and friendly . Wish all car salesmen were this helpful! Would definitely recommend him to anyone.

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DealerRater Feb 17, 2021

I had a great experience at bayridge Honda I found the car I wanted at a fair price with excellent customer service by Elizabeth she was so sweet and helpful and attention to detail. I highly recommend this dealership.

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DealerRater Feb 5, 2021

Lezter at bay ridge Honda made my day. He helped me to update my car from a 2018 Honda Accord to my new 2020 accord.

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DealerRater Jan 26, 2021

Just purchased a 2019 Honda insight. Ian was a great help. Very polite and helpful. He made this a pleasant car buying experience for me.

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DealerRater Jan 22, 2021

I've been doing business with this Dealer for Years. Just picked up another Car on 1/16/21. I keep going back because they always leave me with a great impression and also work out very great Deals with me. Igor Schiff and the Staff there have always made me feel very welcomed and appreciated. They will take there time and be patient with you in making your decision so you never feel rushed or stressed in the process. Everything is explained in full transparency. Really couldn't ask for more from a Dealership! Jason

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DealerRater Feb 4, 2020

Jaime Fernandez is a fabulous salesperson. He makes leasing a car a joyful experience. He is extremely knowdgeable, kind, and relaxing to deal with. Jaime works very hard to meet all your expectations. Sales is a very stressful job, but Jaime doesn’t make it seem that way. Jaime is conscientious and sincere. He is a remendous asset to your sales team !

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DealerRater Feb 3, 2020

I walked in fearing the worst... anyone who has been in a car dealership knows every salesperson is smooth and personable at first and then when you don't want to buy the same day they turn from Dr. Jekyll to Mr. Hyde, and with Sales managers sometimes they skip the Dr. Jekyll act. Not so with Roevelle Gustave. He was attentive, courteous, wasted none of my time, and he answered all my questions without being pushy or making me feel like I was about to be fleeced. Even when he got his sales manager, Robert Shuler, to discuss numbers, ...

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DealerRater Dec 31, 2019

I just bought a 2020 Honda Accord EX-L 2.0 from Mark Dance and the experience was easy and straightforward. I got a really good deal and recommend Mark to anyone looking to purchase a vehicle.

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DealerRater Dec 6, 2019

компания выглядит очень привлекательно,чисто,аккуратно,светло и тепло.сервис на высшем уровне.предлагают кофе,чай,водичку.обслуживают быстро,конкретно все объясняют,показывают.очень довольна,что не ошиблась с выбором,огромное спасибо Игорю!

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DealerRater Oct 7, 2019

We are very pleased by the seller, friendly & helpful. Just like the first time, worked with us with professional manner& patient to answered our questions. Thank you.

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DealerRater Aug 14, 2019

Very friendly and made my experience at Honda dealer very pleasant. Worked with me in a very professional manner and answered all my questions Definitely will go back for my next car.

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DealerRater Jul 31, 2019

Mr. Mark Hu, Master Mechanical Specialist at Honda, is the best mechanic I've ever encountered. He had been my father's FAVORITE, most trusted mechanic, and I can now see exactly why. Thank you, sir. Rami at Honda parts was a genuinely sincere associate who truly cares for both his customers and his career choice. I greatly enjoyed his jokes and sarcasm, which made me feel comfortable all along. Not only did he have a great sense of humor, but he made SURE that he was finding me the right product, (NGK or Denso?) for my good old girl, ...

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DealerRater Jul 2, 2019

Very pleased with the service at Bayridge Honda. Betty was amazing very friendly and pleasant to work with. I traded in my old and beat up 2001 Honda Crv for a 2019 Honda Hrv. Thank you Betty for the excellent customer service.

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DealerRater May 16, 2019

Liz polanco helped me and my wife out, after are Honda CR-V was stolen and we leased a 2019 Honda Pilot. I want to thank Liz and say she’s the best in bay ridge Honda.

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DealerRater Feb 9, 2019

When considering a Honda CRV, we met with Don Sagesse. Don was friendly, knowledgeable and thorough. While we decided against a Honda this time, Don was excellent to deal with and we will definitely refer friends and family to him. Thank you, Don.

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DealerRater Jan 20, 2019

The entire team were extremely polite and helpful . There carefully explained all the costs and financing steps. Used the Costco Auto Program. Process was smooth and efficient.

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DealerRater Jan 18, 2019

Bay Ridge Honda is outstanding. Everybody in Brooklyn loves it. After paying off the auto loan of my years of great service Honda Civic, I talked to Business Manager Ariana Toshek, looked over many great new cars, and talked with Preowned Sales Joseph Ross, who explained all the advantages and disadvantages of leasing, buying new cars, certified preowned cars, and used cares not certified. I finally decided on a gorgeous Certified Preowned 2017 Honda Civic that Joe got for me at an excellent discounted price. David Casanova worked on the insurance and Asad Basha explored numerous finance plans and worked a ...

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DealerRater Jan 13, 2019

Went in prepared for a nightmare. Was concerned about negative reviews. I wanted to give the Costco Auto Program a try. Salesman Frank Baldassare is competent and a complete gentleman. Prepared for unpleasant experience with Finance guy Reggie Drumgold. Another smooth process. I could not realistically have expected a better performance. I was on high alert for something negative. My wife didn't enjoy their coffee. That's about it. Highly recommend Frank Baldassare. I'd go again. Much better experience than multiple Honda purchases I've made closer to my home. I admit I was a bit shocked. Almost ...

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DealerRater Jan 12, 2019

Steve Harris - a professional approach to the client, very helpful. Everything was done correctly - my car regained the factory standard. Very good service Honda Bay Ridge

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DealerRater Dec 15, 2018

What I mean by that was the experience of buying a pre-owned Honda at Bay Ridge Honda. Specifically, I had my eye on a 2016 Honda Accord Coupe. I visited the showroom on 12/7/18 and was warmly greeted by the sales person, Anatoliy Lutsuk. We discussed the vehicle, its features, and agreed on a price. Anatoliy took the time to fully explain the entire process of purchasing the car in a way that made me feel guite comfortable. When I was ready to pickup the vehicle some days later, he again took all the time necessary to fully answer all my questions ...

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DealerRater Nov 9, 2018

I was there yesterday changing the oil in my car for the first time. From the moment when I drove through the gates to the time when I got back in my car I felt like I was a very special customer there. Everyone there did their best but for the most part I must thank Steve Harris. He pointed out on an important safety recall that needed to be fixed in my car and I agreed to leave the car to fix it. I got it back on time no problems at all.Steve was there to answer any ...

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DealerRater Nov 8, 2018

Bay Ridge Honda is the place to purchase your next Honda. Great teamwork. I recommend Frank Baldassare. He is very professional and helpful. Overall my whole experience at Bay Ridge Honda has been very pleasant. Thak you to Joann for working with Frank making sure I got my new Honda CRV.

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DealerRater Nov 7, 2018

Everyone there Is very explainable and helpful. Have answers to all my questions. Easiest method by taking things step by step . Getting a great deal on a car I wanted.

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DealerRater Nov 3, 2018

I bought a 2017 Lexus 200t. I'm so happy with my pick. Thank you Asad Basha and Joseph Ross, you showed great skills of profelislim. Your courteous and friendly attitude had me look no where else. Thank you Ariana Toshek, your great mannerism and warm welcome to Bay Ridge Honda makes anyone that step foot through that door would look no further. Great and friendly staff. Thank you all. I'm looking forward to do more business with you.

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DealerRater Oct 31, 2018

My partner and I feel very lucky to have had a salesman like Igor assisting us. Igor is a genuine worker and puts a lot of love in what he does- and I find that to be very rare. Fast, easy and pleasant experience all around.

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DealerRater Oct 28, 2018

I had a great professional experience very quick and and simple process with Igor . Everything was organized and ready to go. Thank you so much for everything

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DealerRater Oct 5, 2018

I've been leasing an odyssey here since 2004. John M & Elizabeth P as always came thru w/ A+ service & pricing. Definitely will be back.

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DealerRater Sep 2, 2018

I just got a lease on a brand new Honda Civic! Mr. Wong was a very understanding man, listening to everything we had to say, and guiding us. I wish that all sales people could be like him. I wasn't sure I wanted a Honda, but Mr Wong changed that. Mr.Wong explained every aspect of the car through the entire process, letting me spend as much time as I wanted to think it over. He was even willing to stay past the closing time to answer my questions about the lease agreement. I managed to pick up the ...

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DealerRater Sep 2, 2018

I just bought a new Blue Honda Civic along with my son, with the help of Mr. Gram Wong. Mr. Wong was an amazing consultant, explaining every little detail and part of the lease. He was willing to work with us, and answered every question we had, no matter how obvious. He was very polite and patient with us, securing us a great deal. He even helped us get a deal from the insurance company. Mr. Wong is a very knowledgeable man with a lot of experience, very professional and a pleasure to work with. Ask for him at the ...

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DealerRater Aug 28, 2018

This was my first time at Bay Ridge Honda . I was getting lease on a new Honda Civic and I'm satisfied with deal I got . My sales person was Don Sagesse , he was very professional and helpful to get the deal I was looking for . Overall good experience .

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DealerRater Aug 20, 2018

Excellent customer service! Luis is friendly and professional!! Highly satisfied with my car buying experience.was in and out very quickly and never felt pressured.

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DealerRater Aug 14, 2018

We been going dealing with Bayridge Honda got about 12 years with the best salesman Igor Shiff for every car me my wife and my daughters

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DealerRater Aug 6, 2018

After having a horrible experience purchasing a car, I walked into Bay Ridge Honda expecting the worse. I was wrong. I had an appointment with Kevin Gelb and he made the experience as painless as possible, Kevin is very professional, he knows what he is doing. I highly recommend.

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DealerRater Jul 31, 2018

I was recommended to Bay Ridge Honda and specifically, Frank Baldassare by my boyfriend. Since I was buying my first car, I was nervous. Frank did an excellent job explaining every last detail to me and answering all my questions which put me at ease. Thanks to Frank, I feel totally confident in my purchase of a Honda HRV.

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DealerRater Jul 24, 2018

Leasing my accord was very simple and easy. I knew I was getting a good price after doing some shopping around at places like Staten Island Honda, who gave horrible prices. Frank was very helpful and friendly.

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DealerRater Jul 24, 2018

Frank Baldassare provided us with all the pertinent information required to purchase our new Accord. Everything that he told us was honest and extremely thorough. Frank is well organized and efficient. He is also a kind, intelligent man. I will always go back to Frank at Bay Ridge Honda.

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DealerRater Jul 23, 2018

I have been leasing Honda CRV s for the past few years and although I was happy with my former leasor, Costco suggested I try "Bay Ridge Honda " Frank Baldassare was the person who dealt with us. He was had much knowledge of the product and was always ready to share his information with us. He even took the time to hook up our bluetooth. And when we realized on our way home, that our "easy pass" was left in the old car, Frank volunteered to mail it back to us. We recommend Bay Ridge Honda ...

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DealerRater Jul 10, 2018

My purchase of a new Accord was based on the price prearranged by Costco. Although it was not an exceptional price, I decided to accept it. The salesman gave me a reasonable price for my old car. So, the purchase went hassle-free. Overall my time at the dealership was very pleasant.

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DealerRater Jul 8, 2018

Frank made the lease process very easy and brought us a great price on a new CR-V lease. This dealership is very highly recommended.

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